Timeline:Has been a busy month between sick pup at home, chem class and full time work. Sick pup got diarrhea after a sudden change in food for a weekend when visiting the parents. Took over a week and a half to correct thru a bland diet of rice, chicken, pumpkin and yougert. THANK GOSH THATS OVER!
Chem is the root of all evil( my calculus teacher would disagree and say he can prove woman are- its right on his wall)
Cases at work have been pretty disappointing.... a lot of cancer, some FeLV cats, and a little dental dz. One case in particular was a 6m MN pup that while playing managed to break his leg. First had issues that the pet came from another clinic that only took xrays( that were basically black with shadows- they messed them up and didnt fess up) and sent them out the door without anything. They then came to us where we had to reshoot, re sedate, and splint. This break was not sitting well so we informed the owners to recheck in 3 weeks and if not healing correctly to do ortho sx. Poor pup and poor owners sx can be EXPENSIVE!( Not to mention they have double paid already for thing having to be done twice now!)
Discussion:how do you handle situations with clients from other clinics that have had poor service with out bashing the other clinic?
Future: The end of the month is when "operation pawprint " with the local girl scouts is taking place. All the spaces are filled an entire month before the event!! Very exciting and scary at the same time. Hope all goes according to plan!
happens a lot. and it's hard to not bash the other clinic. Had a dog once that went elsewhere for a cystotomy and ended up dying because the surgeon cut the intestine and it wasn't fixed. Sometimes it's worth spending more money
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